Below you will find answers to some frequently asked questions. If you have a question that is not answered below then get in touch with us here.
You can view the minimum tickets required on the individual competition pages.
You can view all your past and currently entered competitions in your My Account page.
Don’t worry! Our draws are as random as it gets. We use the https://www.random.org number generator to pick our winning number. Random.org runs a specialised system using radio antennas which pick up atmospheric noise to produce true randomness. Very cool!
Each draw will vary. Please ensure you check the draw’s product page, in order to see how many entries each participant is allowed.
Each draw runs on a timer, as seen on the product page. Soon as the timer has ended -the draw is officially closed.
Once the draw is closed, a winner will be drawn via a random number generator. All participants are automatically notified of the results.
We will contact you by email to notify you of any wins. Be sure to check your email.
Yes, the winner has 14 days to claim their prize before a redraw is completed.
If you win, we will hand-deliver your prize within 7 days of the winner being announced.
Yes, the winner of the draw can request a cash alternative. Please note: this will be up to 80% of the Prize value.